Welcome to CT's Automotive
Premium Automotive Service in Pagosa Springs, CO
We are building relationships one vehicle at a time!
If you’re looking for auto repair in Pagosa Springs, CO, you’ve found us. Here at CT's Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Pagosa Springs car service you can rely on, so your satisfaction is our top priority each and every day.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Pagosa Springs, we are totally confident that CT's Automotive is the best option in town!
Welcome to CT's Automotive
Premium Automotive Service in Pagosa Springs, CO
We are building relationships one vehicle at a time!
If you’re looking for auto repair in Pagosa Springs, CO, you’ve found us. Here at CT's Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Pagosa Springs car service you can rely on, so your satisfaction is our top priority each and every day.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Pagosa Springs, we are totally confident that CT's Automotive is the best option in town!
CT's Automotive
163 Goldmine Drive Unit B
Pagosa Springs, CO 81147
(970) 264-1630
Mon-Fri: 8am-5:30pm
Sat-Sun: Closed
CT's Automotive
163 Goldmine Drive Unit B
Pagosa Springs, CO 81147
(970) 264-1630
Mon-Fri: 8am-5:30pm
Sat-Sun: Closed
Directions
Shop Amenities
Free WiFi
Courtesy Shuttle
Coffee & Snacks
Meet Our Team
Natalie Tom
Our receptionist, also Co-Founder and Business Manager, oversees our front and back office affairs. Natalie will be happy to assist you in scheduling your next appointment.
Chris Tom
Co-Founder and ASE Master Certified Technician, will be there to answer your questions and walk you through the automotive repair process. With over 20 years experience in auto repair, Chris makes it a point to assure you leave with a better understanding of your vehicle and the repairs that are necessary to keep you safe on the road.
David Wesley
David joined our team in 2015. He brings with him 13 years of mechanical experience and a multitude of certifications in automotive repairs/ electrical diagnosis. David is currently undergoing his ASE certification testing in order to obtain his ASE Master status.
Meet Our Team
Natalie Tom
Our receptionist, also Co-Founder and Business Manager, oversees our front and back office affairs. Natalie will be happy to assist you in scheduling your next appointment.
Chris Tom
Co-Founder and ASE Master Certified Technician, will be there to answer your questions and walk you through the automotive repair process. With over 20 years experience in auto repair, Chris makes it a point to assure you leave with a better understanding of your vehicle and the repairs that are necessary to keep you safe on the road.
David Wesley
David joined our team in 2015. He brings with him 13 years of mechanical experience and a multitude of certifications in automotive repairs/ electrical diagnosis. David is currently undergoing his ASE certification testing in order to obtain his ASE Master status.
Shop Partners
Why Choose CT's Automotive
For years CT's Automotive has been there for the people of Pagosa Springs. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Pagosa Springs has to offer.
CT's Automotive was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes CT's Automotive the best car service in Pagosa Springs!
- 24-Month/24,000 Mile Warranty
- ASE Master Certified
- Serving Pagosa Springs, CO
The Absolute Best Car Service in Pagosa Springs, CO
What sets CT's Automotive apart from all of the others in Pagosa Springs, CO?
Trust: When it comes to auto repair in Pagosa Springs, CO, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.
Talent: At CT's Automotive, you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Pagosa Springs auto repair table.
Time: We take the time we need to provide you with top quality car service in Pagosa Springs, CO, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.
Recently Serviced Vehicles
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2010 Toyota Sequoia
Mileage64,213Service Date4/23/2024Services Performed- General Inspection – Priority List – Priority One 1. Replace battery Priority Two 1. Diag code P2443 Priority Three 1. Retorque driveshaft bolts 2. Tighten chassis, body nuts and bolts. Inspection Findings – Oil Change & Filter – Preforming oil change at this time SEL- Code list – Current codes, P2443 secondary air injection system switching valves stuck closed bank two. B1424 solar sensor circuit driver side. B1421 solar sensor circuit passenger side. B2795 not matched key code. C2121 transmitter ID one not received main. C2174 vehicle speed signal error. Recommend to diag current codes Tire Rotation – Preforming tire rotation at this time Battery Condition – Battery is rated for 885 CCA and tested back at 611CCA recommend to replace battery Tire pressure & condition – Found front tires to have some inside tire wear, all tires at 36 psi, found passenger side rear tire valve core is leaking air replacing at this time By time and / or mileage – OEM recommendations based by mileage 1. Replace engine oil and filter 2. Retorque drive shaft bolts 3. Rotate tires 4. Tighten chassis body nuts and bolts.
- Current codes, P2443 secondary air injection system switching valves stuck closed bank two. Recommending further diag.
- Preformed oil change, replaced oil filter, filled vehicle up with 8 quarts of 0w20 with MOA, started vehicle and checked oil level and wrote new sticker and reset oil life, next oil change service at 69,213.
- Tire condition – Found inside tire wear on tires Tire DOT date – Tires are from 2015 recommend tire shop for repairs Tire pressure – Tires are at 36 psi Front brake pads – Condition (Visual) Front pads are at 8mm in the green Rear brake pads – Condition (Visual) Rear pads are at 8mm in the green Wheel torque – Torque the wheels down to 97 foot pounds Tech Notes – Front and rear pads and rotors look good, tires do have some inside tire wear see aliment work order. When adjusting tire pressure found issues with one schrader valve leaking, installed new schrader valve and verified now more leaks.
- Performed steering and suspension inspection, found all component in good operation. Performed alignment, adjusted toe, road tested to verify vehicle tracking true to the road.
- Per previous recommendation. Removed old worn battery and replaced with new interstate battery. MTP27f. Added battery protectant to terminals.
- Scanned code and found code P2443 for stuck closed air injection valve on bank 2, tested powers and grounds at driver both bank 1 and bank 2, preformed resistance, testing and found resistance inspect on both valves, confirming not to be a circuit fault. Using power probe, to turn valve on and open them and found valve 1 is working but when sending power to pump 2 found that valve wasn’t opening. recommending replacing both secondary air valve with new pumps.
Linda P. gave our service a 5 star review on 4/23/2024 -
2015 Hyundai Sonata
Mileage86,635Service Date4/9/2024Services Performed- Scanned vehicle fro codes, P0010 for intake cam position actuator circuit presnent. Vehicle has not freeze frame data saved during fault. Road tested vehicle while moitoring live data, found actuator actual position not matching desired position comanded by the ECU. Also verified when fault is active, brake booster is loosing vacuum causing hard brake pedal. Inspected VVT circuits, verified terminal pin fitment. Inspected and found TSB 15-01-022 for possible internal seal leaing causing fault. Recommending having TSB inspect by dealer and repaired.
- General Inspection – Priority List – Priority One. 1 see work order. 2 valve cover gasket. 3 driver side front c/v shaft. 4. hood struts. 5 adjust engine oil level. Priority Two. 1 alternator belt. 2 front struts rear shocks. 3 clear all other codes. Priority Three. 1 cabin air filter. 2 engine air filter. 3 coolant flush. 4 tire rotate. 5 oil change. Inspection Findings – SEL- Code list – engine code p001000. body control module code b121400. weight classified code b11216. see work order for engine code recommending to clear all other. Other – hood struts are not functioning recommend to replace. underneath is missing undercover and is causing passenger side inner wheel wall to rub against tire. recommending to install new with new hardware Engine Oil – engine oil condition is okay but level is a little overfilled recommending to adjust. Power Steering Fluid – na Belts (Serpentine, Accessory, V-drive) – alternator serpentine belt is the original equipment recommended to replace by mileage only Underhood fluid leaks – valve cover gasket is leaking. recommend to replace gaskets and reinspect for any other leaks. Brakes (Pads/Shoes) – visually inspected brakes look okay. Shocks / Struts – front struts and rear shocks are the original equipment recommending to replace by mileage. Driveline (Axles / CV Shafts) – driver side CV shaft inner boot is ripped recommend to replace CV shaft Under vehicle fluid leaks – rear of engine is covered in oil suspecting due to valve cover leak recommend to replace valve cover gasket and reinspect for any other leaks. By time and / or mileage – manufacturers recommending to replace engine air filter, cabin air filter, engine coolant, oil change, and tire rotate.
John W. gave our service a 5 star review on 4/21/2024 -
2019 Jeep Cherokee
Mileage97,096Service Date4/19/2024Services Performed- Road test notes. – Found vehicle to drive good and straight only thing I noticed that the front struts feel worn Front Struts / Shocks – Front struts are blown, every bump front end of vehicle would shake Rear Struts / Shocks – Recommend replacing rear shocks based on mileage Alignment – Didn’t notice any tire wear indicating that aliment is out Inspection Notes – Only thing found on front end inspection, front struts are blown, all bushings looked good, ball joint and wheel bearing looked good, inner and outer tire rod ends looked good as well, over all didn’t feel any play or see any other issues.
- General Inspection – Priority List – Priority One 1. Replace front struts 2. Recharge and retest battery Priority Two 1. Diag codes Priority Three 1. Replace cabin air filter 2. Replace engine coolant 3. Replace engine oil and filter at next service interval Inspection Findings – SEL- Code list – Current codes, B230371 wiper park switch input actuator stuck. B230964 rear wiper switch signal plausibility failure, pending. C149692 PTU motor position performance are incorrect operation active. P060649 internal control processor, internal electric failure. U001000 CAN interior Bus. B221E00 radio internal stored. U014000 last communication with body control module. B14DA2A Head unit button stuck. C10D0 manufacturer specific. Oil Life % – Oil change is still about 3,000 to go until next oil change Power Steering Fluid – Na Battery Condition – Battery test bad, battery is rated for 790CCA and tested back at 567CCA recommend to recharge battery and retest Brakes (Pads/Shoes) – Brake pads are at about half life Shocks / Struts – Front struts are blown, when pulling vehicle in found that front struts would just shake when inspecting struts found that struts are leaking oil Tire pressure & condition – Tires at 36 psi By time and / or mileage – OEM recommendations based by mileage 1. Replace cabin air filter 2. Replace engine coolant 3. Replace engine oil and filter.
- Per previous recommendation removed and replaced both front struts reusing old coloring and mounts. Removed and replaced sway bar links. Performed alignment and road tested. Confirming repair.
- Adjustments made.: – All possible adjustments have been made. Found front camber to be out. No way to adjust camber or caster on this vehicle. Lifted body of vehicle and noted camber went into specs. This indicates that coil springs are weak and sagging causing alignment issues. Recommend to replace springs. If possible Road tested vehicle and confirmed that it drives true to the road with the steering wheel sitting straight. Has slight pull to right not concerning however.
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Ralow V. gave our service a 5 star review on 4/19/2024 -
2022 Nissan Rogue
Mileage16,081Service Date4/5/2024Services Performed- ENGINE OIL FILTER – Remove & Replace, (Combination) – ENGINE OIL – Drain & Refill
- During vehicle inspection found: Priority One: 1. Replace air filter Maintenances: 1. Replace brake fluid Oil Change & Filter: Preforming oil change at this time SEL- Code list: Current codes B272094 corner sensor rear left history code. B272294 center sensor right rear history code B2 72394 corner sensor rear right history code. 272423 sonar control unit history code C170400 left front low air pressure history code C 170500 right front low air pressure history code.C170600 right rear low air pressure history code C170700 left rear, low air pressure history code C one B5597 radar blockage component or system operations obstructed or blocked history code C1A1697 radar stain component or system operation obstructed or blocked history code. Power Steering Fluid: Na Air Filter: dirty, recommend replacing Tire pressure & condition: All tires at 35 psi By time and / or mileage: OEM recommendations based by mileage 1. Replace brake fluid
Becky T. gave our service a 5 star review on 4/8/2024 -
2012 Jeep Wrangler
Mileage24,486Service Date4/5/2024Services Performed- Per previous recommendations removed and replaced electric vacuumed pump. Confirmed repair by operating pump by command through scan tool.
Matt M. gave our service a 5 star review on 4/7/2024 -
2017 Toyota Tundra
Mileage84,018Service Date4/4/2024Services Performed- Road test notes, before alignment – found steering wheel off center Adjustment notes – Adjusted caster, camber and set tow. vehicle equipped with aftermarket upper and lower control arms and aftermarket adjusters . After adjustments , road test notes – road tested vehicle, noted when adjusting toe, found rack and pinion assembly and or bushing have some wear and unable to set steering wheel perfect, vehicle tracked true to the road.
- General Inspection – Recommendations – Diag air bag code. – Inspection Findings – SEL- Code list – Muliple history codes. Cleared all. Found that air bag history code returned. Recommend diagnosis Tire pressure & condition – Set to 40psi.
Carlos C. gave our service a 5 star review on 4/4/2024 -
2013 Mercedes-Benz ML350
Mileage146,724Service Date3/28/2024Services Performed- Verified customers concern of low coolant message on driver info center at first initial starts, verified fault with internal coolant level sensor at reservoir, recommending replacing reservoir assembly and re testing.
- Re inspected engine assembly for any signs of engine oil leaks, found no signs of tracer dye at time or re inspecting. Noted seeping at inner cooler ducts, may be due to previous repairs.
- General Inspection – Priority List – Priority One 1. Replace coolant level sensor Priority Two 1. Diag codes present Priority Three 1. Replace engine oil and filter 2. Replace fuel filter 3. Rotate tires Inspection Findings – SEL- Code list – Current codes, U012187 communication with ESP has a malfunction. P25567B sensor coolant level has a malfunction. The fluid level is too low. B178F00 switch turn signal has a malfunction There is a general failure. B1EB000 lane keeping assist has a malfunction. B124924 Park Tronic sensor two has a malfunction voltage level is too high. B1DD015 the output for the mirror heater has a malfunction. There is a short two positive or an open circuit. U012287 communication with control unit traction system has a malfunction. B142E31 the global positioning system GPS antenna has a malfunction. B15CE00 registration with the telecom attics service TOC has failed. U010187 communication with control unit transmission has a malfunction. 1614 an internal control unit reset is being performed. B31EB97 refer to OEM repair information for code description. Windshield / Glass – Windshield does have a chip recommend windshield repair shop for these repairs Antifreeze/Coolant – Confirmed that coolant light is low indicating coolant is low but when inspecting coolant reservoir found coolant level is at the full line. Power Steering Fluid – Na Underhood fluid leaks – Seeing small oil leaks, checking for dye from last service . Not seeing any dye on top of motor Tire pressure & condition – Tires at 43 psi Under vehicle fluid leaks – Found both inner cooler lines to be seaping oil, found no remnants of oil dye on both intercooler lines. Oil possibly from previous repairs. Checked oil level and oil level looks good By time and / or mileage – OEM recommendations based by mileage 1. Replace coolant 2. Replace engine oil and filter 3. Replace fuel filter 4. Replace wiper blades 5. Rotate tires.
- Verified all light are operating as designed at time of inspection.
Melanie L. gave our service a 5 star review on 3/28/2024 -
2014 Ford F-150
Mileage106,215Service Date3/20/2024Services Performed- BRAKE SHOES &/OR PADS – Remove & Replace – All,Both Axles – [Includes: Clean, lube and/or replace Brake Hardware as necessary. Adjust Brakes (where applicable). Includes: Repack Wheel Bearings (where applicable). DOES NOT include refinishing.]
- General Inspection – Priority list – Priority One. 1 brake pads (see work order for repairs). 2 oil change. 3 battery terminal service. 4 recharge battery. Priority Two. 1 clear code and reevaluate. 2 clean and add dye for oil seep. 3 front struts rear shocks. 4 serpentine belt. Priority Three. 1 air filter. ( new air filter is installed in vehicle from last visit). Inspection Findings – SEL- Code list – power steering control module code u3003. recommended clear code and reevaluate. Oil Life % – no oil change sticker to reference to. Engine Oil – engine oil level is okay but condition is quite black recommend performing oil change. Power Steering Fluid – na Belts (Serpentine, Accessory, V-drive) – serpentine belt is the original equipment recommending and replaced by mileage. Battery Condition – battery is testing low recommending a recharge and retest. Cables / Connections – positive battery terminal has corrosion built up recommend performing battery terminal service. Underhood fluid leaks – vehicle has a very small seep coming from passenger side front of motor suspecting timing cover recommending to clean and add dye to confirm. Brakes (Pads/Shoes) – see brake inspection for specs Shocks / Struts – front struts and rear shocks are the original equipment recommending to replace by mileage By time and / or mileage – manufacturers recommending to replace engine air filter. filter was replaced at last visit and is still clean.
Venita D. gave our service a 5 star review on 3/20/2024 -
2018 Volkswagen Atlas
Mileage80,614Service Date3/1/2024Services Performed- ENGINE OIL FILTER – Remove & Replace – 3.6L Eng, (Combination) – ENGINE OIL – Drain & Refill
- During vehicle inspection found: Priority One: 1 trans fluid service. OEM recommends filter as well. 2 battery Priority Two: 1 diag remaining codes after battery RnR. 2 windshield. Oil Change & Filter: Performing today SEL- Code list: Multiple codes in multiple modules. Recommend further diagnostics of all Windshield / Glass: Windshield is cracked recommend to replace. Transmission fluid: Fluid very dark in color. Recommend BG service. Battery Condition: Battery tested bad. Recommend to replace. Low battery is likely cause of some of the trouble codes that have been set.
Carlos C. gave our service a 5 star review on 3/1/2024 -
2005 Chevrolet Silverado
Mileage80,424Service Date2/29/2024Services Performed- Lifted up truck and drained oil. Removed and installed new oil filter. Tightened down drain plug and filled with 10 quarts of 15w40. Started vehicle, double checked oil level and no leaks are present. Wrote new sticker. Reset oil life: next oil change is due at 85,435
- Performed starting and charging system test – CT noted cluster not reading battery voltage, no abnormal charging system notes when driving vehicle into shop.
- General Inspection – Priority List – Priority One 1. Transmission service 2. Brake inspection 3. Brake flush 3. Front and rear differential service 4. Replace tires due to age 5. Steering and suspension inspection 6 Replace fuel filter. Priority Two 1. Transfer case service 2. Add dye to oil system to pin point leaks 3. Diag windshield wiper sprayers aren’t working Priority Three 1. Rotate tires. Inspection Findings – Oil Change & Filter – Preforming oil change at this time SEL- Code list – Current codes B1035, B0418, B2575, B2600 Cabin air filter – Vehicle dosent have a cabin air filter Wiper Blades – Wipers don’t spray any washer fluid recommend to diag further Brake Fluid – Brake fluid is highly corrosive recommend BG brake flush Power Steering Fluid – Power steering fluid is worn recommend BG power steering flush Transmission fluid – Transmission fluid is extremely dirty recommend servicing. Brakes (Pads/Shoes) – When pulling vehicle in felt slight brake pulsation, rotors are rusted but pads look good, recommend brake inspection based by brake slight brake pulsation Fuel Filter – Recommend to replace fuel filter based on mileage Differential fluid- Frt and/or rear – Front and rear differential fluid is worn recommend servicing Transfer Case fluid – Transfer case fluid is worn recommend to drain and inspect fluid and refill Tire pressure & condition – Tires are from 2011 tires are eight years old recommend tire shop for repairs, tires also have wear on inside and out side tread, only on front tires, recommend steering and suspension check and aliment check Under vehicle fluid leaks. – Oil leak possibly coming from oil pan and rear main seal recommend to add dye and clean are off By time and / or mileage. – OEM recommendations based by mileage 1. Rotate tires.
- Brake Inspection – Re repairs, Front pads and rotors, rear pads and rotors Notes for Road Test – When on road test Felt slight brake pulsation when braking normally. Brake Fluid Notes- Brake fluid is corrosive see GI for further notes Front Brake Pads Measurements – Both front pads are at 10mm in the green Front Brake Rotor Thickness – Front rotor thickness for drivers side is 1.497 and passenger side is at 1.494 Front Rotor Runout – Drivers side rotor runout is at .004 and passenger side rotor runout is at .005 Rear Brake Pad / Shoes Measurements – Rear brake pads are at 10mm in the green, pads are starting to show signs of grooving Rear Disc / Drum Thickness – Rear rotor thickness is at 1.134 for both rear rotors are showing signs of grooving Rear Disc Rotor Runout – Rear rotor runout is at .001 for passenger side rear and for drivers side rear rotor runout is at .005 Rec Repairs – Recommendations based off of brake inspection, new front rotors with new pads for good measure, rear rotors based on rotor runout and grooving, and rear pads based on good measure and rear pads being grooved.
- Road test notes. – Found vehicle to pull to the left didn’t notice anything else, also heard a noise coming from passenger front tire possibly wheel bearing Tires. – Tires do have inside tire wear Ball joints. – Noticed upper and lower ball joints on passenger side are lose, possibly caused by wheel bearing recommend to replace upper and lower ball joint on passenger side Wheel bearings – Lifted front end of vehicle and found passenger front wheel bearing to be lose, recommend replacing passenger front wheel bearing before aliment Inspection Notes – Found passenger side wheel bearing is out recommend to replace both wheel bearing before alime
Susan K. gave our service a 5 star review on 2/29/2024 -
2015 Lexus RX 350
Mileage180,928Service Date2/27/2024Services Performed- ENGINE OIL & FILTER – Remove & Replace – All Applicable Models
- General Inspection Priority One: 1. Replace cabin air filter 2. Recharge battery Priority Two: 1. Pressure test cooling system to pinpoint any possible leaks 2. Diag codes Priority Three: 1. Replace air filter 2. Replace brake fluid 3. Replace smart key battery Inspection Findings – Oil Change & Filter: Performing oil change at this time SEL- Code list: Current codes, P1604 start ability malfunction, B2312 power window switch of left rear side door malfunction, C1AED rear sensor communication circuit, C1AB5 open in outer mirror indicator. Recommend to diagnose codes Cabin air filter: dirty recommend replacing Antifreeze/Coolant: Found coolant level in reservoir to be low recommend to pressure test system to pinpoint any possible leaks, topped off reservoir to correct level Power Steering Fluid: Na Battery Condition: Battery tested good just asking for a recharge Tire pressure & condition: Tires are at 35 psi By time and / or mileage: OEM recommendations based by mileage 1. Replace air filter 2. Replace smart key battery 3. Replace brake fluid 4. Replace cabin air filter
Walt M. gave our service a 5 star review on 2/27/2024 -
2014 Honda CR-V
Mileage126,708Service Date2/9/2024Services Performed- Lifted up vehicle and started to drain oil, when oil was draining I removed oil filter and replace, once oil was done draining from oil pan I tightened down oil filter and drain plug and cleaned off area, then I lowered vehicle and filled up with 4.2 quarts of 0w20, then I started vehicle and checked oil level wrote new sticker and reset oil life, next oil change due at 131,708, also added dye to engine oil to help pinpoint source of leak.
- General Inspection Priority One 1. Brake flush 2. Add dye to oil system to pin point leaks Priority Two 1. Battery terminal service 2. Wiper blades Priority Three 1. Diag codes present 2. Replace cabin air filter Inspection Findings – Oil Change & Filter – Preforming oil change at this time Wiper Blades – Wiper blades do streak recommend replacing Brake Fluid – Brake fluid is highly corrosive recommend BG brake flush Power Steering Fluid – Na Cables / Connections – Battery terminals have corrosion recommend to preform a battery terminal service Tire pressure & condition – All tires at 35 psi Under vehicle fluid leaks. – Found an oil leak by drain plug and oil filter, oil leak seams to be leaking around oil pan recommend to add dye to pinpoint leaks By time and / or mileage. – OEM recommendations based on mileage 1. Replace cabin air filter.
Wendy B. gave our service a 5 star review on 2/10/2024
