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So far CRM Mitchell1 has created 213 blog entries.

2016 Subaru Forester

2022-11-24T23:01:06+00:00

Subaru Forester

Mileage
79,738
Service Date
11/23/2022
Services Performed
  • Concern: customer States mission and dynamic control lights are on would like us to run scan to see what exactly going on. customer also stated that vehicle has a hesitation while acceleration. How customers concern was verified: scan vehicle and do confirm that code p0171 for system 2 lean bank 1 is present. Describe testing performed: clear codes and road test vehicle 10 mi unable to duplicate customers concern of hesitation but was able to confirm fuel trims to be in the +15 at idle. During general inspection did find that air filter is dirty and needs to be replaced. using freeze frame found code was set on the initial cold start. allowed vehicle to set overnight and retested first thing and morning confirming when vehicle goes into closed loop field trim started dropping to +35. removed mass air flow sensor and found no obvious faults but cleaned and retested confirming fuel trims are now within spec. Explain repair recommendation: test results show that a dirty mass air flow sensor is fault for lean codes to be present. was unable to duplicate customers concern of hesitation but a faulty mass air flow sensor could cause customers concern. Parts and Labor needed for repairs: recommending to remove and replace both mass air flow sensor and air filter.
  • General Inspection: priorities. 1. brake inspection. 2. air filter / mass air flow sensor. 3 oil change. 4 battery. 5. license plate lights. 6. windshield. CEL- Code list: she work order for engine code p0171. body integrated unit code b1407. tire pressure monitoring code c2022, c2521. recommended clear all other codes and reevaluate next oil change. Oil Life %: no oil change sticker to reference to. Windshield / Glass: windshield is cracked recommend to have replaced. Lights (Head, Brake, Turn): license plate lights are out recommend to replace bulb and recheck. Engine Oil: engine oil is extremely black recommend to perform oil change. Power Steering Fluid: n/a. Air Filter: air filter is dirty recommend to replace. Battery Condition: battery is testing app 380 cold cranking amps specs supposed to be 555. there is some corrosion build up on top and it is the original Subaru battery recommend to replace due to age and testing low. Brakes (Pads/Shoes): rear brake pads are extremely low recommend performing brake inspection.
  • After oil change: drained and refilled with 5.1 quarts 0w20 full synthetic and a can of moa, replaced oil filter, new sticker set for 5000 miles at 84,764, current odometer is at 79,764, verified oil level is full.
  • Removed and replaced mass air flow sensor and drove 10 miles confirming repairs.
  • Final Tech Notes and Checklist: battery, maf, air filter. Repairs performed: removed and replaced battery and perform battery terminal service, replaced air filter.
 
LeeAnn S. gave our service a 5 star review on 11/23/2022
2016 Subaru Forester 2022-11-24T23:01:06+00:00

2009 Nissan Murano

2022-11-20T22:58:45+00:00

Nissan Murano

Mileage
163,291
Service Date
11/18/2022
Services Performed
  • General Inspection – Priority List – Priority One. 1 further diagnosed engine codes. 2 air filter. 3 clear all other codes. 4 diagnose oil leaks. 5 tires. Priority Two. 1 transmission flush. 2 front struts rear shocks. 3 serpentine belt. Inspection Findings – SEL- Code list – service engine light is on. engine codes p0420, p0430. recommending to farther diagnose engine codes and clear all other codes and reevaluate next oil change Oil Life % – according to oil change sticker vehicle is 4,000 miles overdue. Engine Oil – engine has a small leaking suspect oil cooler o-ring or oil pan need to clean and add dye to confirm. Belts (Engine, accessory, serpentine, V-drive) – serpentine belt is the original equipment recommend to replace by mileage. Air Filter – air filter is extremely dirty recommend to replace. Transmission fluid – transmission fluid is a little worn recommend to perform flush. Shocks / Struts – front struts and rear shocks are original equipment recommend to replace by mileage Differential fluid- Frt and/or rear – front differential has signs of leaking need to clean and add dye to confirm. Tire pressure & condition – all four tires have light weather cracking on the wheel wall and a DOT day of 2017 recommending to replace all four tires due to age.
  • removed and replaced oil filter. drained oil and refilled with 4.8 quarts of 5W-30 synthetic blend and a can of moa. stickered vehicle for a 3000 mi at 166291. vehicle is not equipped with a maintenance light or has not been set up for maintenance reminder. double check oil level confirming service complete.
 
Betty G. gave our service a 5 star review on 11/19/2022
2009 Nissan Murano 2022-11-20T22:58:45+00:00

2010 Dodge Pickup

2022-11-19T23:00:45+00:00

Dodge Pickup

Mileage
119,770
Service Date
11/18/2022
Services Performed
  • General Inspection: priorities: 1. third brake light. 2. rear differential pinion seal. 3. serpentine belt. 4. front struts rear shocks. 5. clear codes and reevaluate. CEL- Code list: Central gateway codes b16 2d, b1820, b1660. door module code b1d17, b1d14. recommending to clear all codes and reevaluate. Oil Life %: no oil change sticker to reference to. Lights (Head, Brake, Turn): third brake light is out recommend to replace bulb and recheck. Belts (Engine, accessory, serpentine, V-drive): serpentine belt is the original equipment recommend to replace by mileage. Shocks / Struts: front struts and rear shocks are the original equipment recommend to replace by mileage. Differential fluid- Frt and/or rear: rear differential pinion seal is seeping recommend to keep an eye on.
  • Final Tech Notes and Checklist: customers States vehicle seems to sputter sometimes. Completed: road test vehicle 13 miles and found more for sputtering nose not really a feeling. using scan data confirm no misfire but deactivation solenoids do kick active when sputtering is happening. confirming that the sputtering noise is due to vehicle going into 4-cylinder mode normal operation and is more pronounced due to the aftermarket muffler install.
  • After oil change: removed and replaced oil filter. drain the oil and refilled with 7 quarts of 5W20 synthetic blend and a can of moa. Replaced sticker vehicle for 3,000 mi at 122780. vehicle seems not to have a maintenance light but did do reset procedure just in case. double check oil level and confirm service complete.
 
Rachel V. gave our service a 5 star review on 11/18/2022
2010 Dodge Pickup 2022-11-19T23:00:45+00:00

2013 Ford Explorer

2022-10-31T21:58:45+00:00

Ford Explorer

Mileage
78,171
Service Date
10/26/2022
Services Performed
  • Final Tech Notes and Checklist: customer stage vehicles hard to start especially when cold cranks about seven times to start. service engine light is on due to lean codes. has to floor vehicle to keep it running when it acts up. Completed: scan vehicle and confirm the codes p0171 and p0174 are present for lean on both Banks. did also notice that vehicle is hard to start at times. Using scan data found field trims to be in the positive from 28 to 50 on short-term and 17 on long term. tested for vacuum leaks confirming none present at this time. using scan data found mass air flow grams per second to be low at 2.5 grams per second. cleaned mass air flow sensor and found no difference. road test vehicle and performed ve to be at 60 ve. removed mass air flow sensor and visually inspected confirming a bug to be stuck in the mass air flow sensor. was able to remove bug from mass air flow sensor. Installed mass air flow sensor and confirm field trims to be with inspect of plus and minus 10 and grams of per second from mass air flow sensor to be 3.6 g. re-performed ve test confirming to be at 91. and road test vehicle 10 miles confirming code has not returned.
  • General Inspection: priority's. 1 transfer case leak diagnose. 2 brake inspection. 3 driver side fog lamp assembly. SEL- Code list: see final notes for codes. Lights (Head, Brake, Turn): driver side front fog lamp is damaged recommend to replace assembly. Brakes (Pads/Shoes): your brake pads are getting a little low recommend performing brake inspection. Differential fluid- Front and/or rear: front differential / transfer case is leaking suspecting possible output shaft seal but need to clean and add dye to confirm. Transfer Case fluid: transfer case is leaking suspecting possible output shaft seal but need to clean and add dye to confirm. fluid level and condition are okay
 
Laura D. gave our service a 5 star review on 10/29/2022
2013 Ford Explorer 2022-10-31T21:58:45+00:00

2014 Subaru Outback

2022-10-26T22:01:55+00:00

Subaru Outback

Mileage
119,000
Service Date
10/25/2022
Services Performed
  • Customer states vehicle has an intermittent hesitation while accelerating. Oil and CEL flashing while hesitation happens. check and advise.
  • SEL- Code list: multiple codes, recommend to further diagnose engine code. Cabin air filter: cabin air filter is a little dirty recommend to replace. Air Filter: air filter is dirty recommend to replace. Battery Condition: good, recommend to recharge. Brakes (Pads/Shoes): rear pads look like they're starting to get a little low, recommend brake inspection.
  • Concern : customer States vehicle has intermittent hesitation while accelerating. How customers concern was verified?: road test vehicle 10 miles and was not able to verify concern. Describe testing performed : scanned vehicle and had code p0302 for cylinder two misfire, pulled cylinder to spark plug and GAP was out of spec, also pulled air filter and air filter was dirty. Explain testing results/ conclusion : recommend to replace all spark plugs, spark plug boots and air filter. Parts and Labor listing : 1.8 hrs. Explain Repairs : BG air induction service. Removed and replaced spark plugs air filter and cabin air filter Results of retesting after repair: Road tested vehicle additional 10 miles while monitoring live stream data. Found vehicle to run smooth with no hesitation. And registered no misfires. Fuel trim was fluctuating slightly on test drive but settled out by end of 10 miles. Re scanned vehicle and found zero trouble codes.
  • Perform BG air induction service.
 
Christian C. gave our service a 5 star review on 10/25/2022
2014 Subaru Outback 2022-10-26T22:01:55+00:00

2018 GMC Sierra 1500

2022-10-20T21:59:08+00:00

GMC Sierra 1500

Mileage
75,004
Service Date
10/14/2022
Services Performed
  • General Inspection: Priority One: 1. brake inspection, 2. oil change, 3. clear codes Priority Two: 1. air filter SEL- Code list multiple codes, recommend to clear codes and reevaluate Oil Life % 2000 miles over due, recommend oil change Engine Oil a little oil seepage around oil pan / rear main seal area, recommend to keep an eye on Air Filter air filter is a little dirty, recommend to replace at next service Battery Condition unable to test battery due to missing label Brakes (Pads/Shoes) front brake rotors are worn and rusty recommend brake inspection
  • Diagnose customers concern of transmission getting hot.
  • Performed Premiun BG ATF flush. Final Tech Notes and Checklist: Atf flush Completed Per recommendation for transmission temperature issue performed bg flush on transmission. Installed atf cleaner and let vehicle idle for approx 20 min. Hooked up bg adaptor and flushed atf. Topped of with bg conditioner. Road tested vehicle to top of pass and back both to allow ample amount of time for transmission to get to its hottest point and to put biggest work load on transmission with out an actual load. Noted that transmission shifted perfectly and monitored temp the entire time. Optimal temp is between 190 and 210. On road test vehicle rose to 216 and remained steady at that temp. Once back at the shop allowed vehicle to idle to confirm fluid level is correct and while sitting temp rose to 220. Even though these temps aren’t terribly over optimal range and would not Necessarily Be an issue temperature will only increase if there is a load behind truck. Recommendation at this time would be to install a thermostat delete kit to ensure that atf is flowing through radiator constantly.
 
Seth S. gave our service a 5 star review on 10/19/2022
2018 GMC Sierra 1500 2022-10-20T21:59:08+00:00

2014 Ford F-250 Super Duty

2022-10-08T22:02:49+00:00

Ford F-250 Super Duty

Mileage
155,749
Service Date
10/7/2022
Services Performed
  • Found serpentine belt tensioner damaged, rubbing against timing cover, verified timing cover is not leaking at this time. In staled new tensioner and belt. During retesting, found active spark misfire at coil boots and wires, recommending replacing ignition wire and boots.
  • Replaced wire set, found lower spark plugs have not been replaced and an excessive amount of die electric grease, replaced all wires and lower plugs, cleared codes and road tested to verify repairs. ( rear passenger lower spark plug thread were dirt, cleaned thread and verified no leaking from plug. ).
 
Jimmy O. gave our service a 5 star review on 10/7/2022
2014 Ford F-250 Super Duty 2022-10-08T22:02:49+00:00

2016 Toyota Land Cruiser

2022-10-01T22:00:46+00:00

Toyota Land Cruiser

Mileage
11,843
Service Date
9/30/2022
Services Performed
  • drained and refilled with 7.9 quarts 0w20 full synthetic and a can of moa, replace oil filter, new sticker set for 5,000 miles at 16,844, current odometer is 11,844, verified oil levels full, oil maintenance was reset.
  • (Combination) – ENGINE OIL – Drain & Refill All Applicable Models
  • General Inspection: Priority's: 1. recharge battery, 2. clear codes. SEL- Code list: multiple codes, recommend to clear codes and reevaluate. Battery Condition: good, recommend to recharge. Tire pressure & condition: tire date is 2015.
 
Norieta K. gave our service a 5 star review on 9/30/2022
2016 Toyota Land Cruiser 2022-10-01T22:00:46+00:00

2004 Audi A6

2022-09-27T22:01:12+00:00

Audi A6

Mileage
156,986
Service Date
9/26/2022
Services Performed
  • customer also stated vehicle is losing battery power. performed draw test and confirm to be good at 0.011amps. notice when pulling vehicle in the bay none of the windows or functioning dome lights not working and all three doors are showing to be open. trying to diagnose windows first tested all circuit breakers and circuits found all powers and grounds to be present except for ignition power from Central locking control module below driver's seat and carpet was missing. access module and confirm power not coming out. suspecting possible control module tested all powers and grounds confirming power to pin 7 on connector 1 missing power chased wiring back to fuse number 14 in fuse panel confirming to be bad. replaced fuse and confirm Windows dome lights to be functioning as normal. re-perform draw test confirming none at this time. unable to get fuse to blow at this time recommend if issues return to have circuits for the Central Lock control module, circuits test.
  • During vehicle inspection found:
  • customer concern of low oil light being on after oil change being done. checked engine oil and confirm to be a little overfilled see general inspection for picture. road test a vehicle 10 MI and was unable to duplicate customers concern of light coming on. visually inspected motor and found multiple small oil leaks unable to determine exactly where they're coming. unable to duplicate light coming on to confirm oil level is good found multiple leaks but unable to get a good visual of where they're coming from. recommending to clean all suspected areas, add dye, road test vehicle again, and to put vehicle into service mode to pinpoint leak. Performed a leak test while vehicle was in service mode and found leaks are coming from multiple locations and would recommend resealing motor.
  • customers concern of vehicle overheating after picking up from a local mechanic shop. found coolant level during general inspection to be a little bit low. visually inspected motor and found signs of multiple leaks main one is leaving a puddle in the engine valley. topped off coolant system and road test vehicle 10 miles unable to duplicate customers concern of overheating. topped off coolant system and road test vehicle 10 miles unable to duplicate customers concern of overheating. conclusion only thing found wrong with coolant system is a leak that may or may not have cause customers concern need to address leaks first. recommending to remove upper intake. Did not pull upper intake due to not being able to find parts for cooling system, recommend diligent checking of coolant to prevent overheating of cooling system and damage to motor and or cooling system.
 
Akasha P. gave our service a 5 star review on 9/26/2022
2004 Audi A6 2022-09-27T22:01:12+00:00

2009 Toyota 4Runner

2022-09-25T21:59:11+00:00

Toyota 4Runner

Mileage
163,813
Service Date
9/23/2022
Services Performed
  • drained and refilled with 6.5 quarts 5W30 synthetic blend and a can of MOA replaced oil filter, new sticker set for 3,000 miles at 166,813, current odometer is 163,813, verified oil levels full, oil maintenance was reset.
  • General Inspection: Priority's: 1. transmission flush, 2.clear codes 3. CV shaft, 4. service air filter. SEL- Code list: multiple codes, recommended clear codes and reevaluate. Oil Life %: vehicle is 3000 Miles overdue. Cabin air filter: cabin air filter is a little dirty recommend to replace at next service. Air Filter: reusable air filter is pretty dirty recommend to clean and service. Transmission fluid: transmission fluid is dark recommend transmission flush. Driveline (Axles / CV Shafts): driver CV shaft boot is torn recommend to replace.
  • Repairs performed removed and replaced front driver Cv shaft, road tested 10 miles comfirming repair
 
Mary Sue H. gave our service a 5 star review on 9/24/2022
2009 Toyota 4Runner 2022-09-25T21:59:11+00:00