mitchell1

2020 Ford F-150

CRM Mitchell1 2023-03-19T21:58:05+00:00

Mileage

61,076

Service Date

3/17/2023

Services Performed

• During vehicle inspection found:
• Tested fuses and confirm good. Found no power coming out of trailer control module due to control module not recognizing our test connector to be a trailer, which confirms that power is able to get to connector if control module does recognize a trailer connected.
• Removed and replaced all six spark plugs and spark plug boots. Road tested vehicle 10 miles confirming services complete.

 

Paul H. gave our service a 5 star review on 3/18/2023

2020 Ford F-150 CRM Mitchell1 2023-03-19T21:58:05+00:00

2017 Subaru Forester

CRM Mitchell1 2023-03-17T22:01:25+00:00

Mileage

75,681

Service Date

3/16/2023

Services Performed

• General Inspection Priority List – Priority One 1 recommended work order repairs 2 brake inspection Priority Two 1 diag ecm codes 2 diag all other codes 3 air filter 4battery terminal service Priority Three 1 transmission service 2 brake service. Per oem millage recommendation Inspection Findings – SEL- Code list – Multiple. Idea in multiple modules. Recommend diag of ecm codes first Engine Oil – Level good condition dirty Cables / Connections – Slight grime build up Recomend terminal service Brakes (Pads/Shoes) – Rear brakes appear slightly low. Recommend inspection By time and / or mileage. – Recommended to replace atf fluid and brake fluid.
• Reinstalled drain plug with new gasket. Removed and replaced filter. Installed 5qt of 0w20 with one can of BG MOA. Confirmed oil level is correct and no leaks are present. Stickered vehicle for 5000 miles.
• Raised vehicle and rotated wheels at 25 MPH, verified noise at driver side rear wheel bearing assembly, recommending replacing and retesting for any additional wear items. As for the passenger side knock type noise, inspected control arm bushing along with steering and suspension components, found slightly bushing worn but not bad at this time. Lower vehicle and tested steering with full weight of vehicle and found slight noise in passenger side strut mount assembly but inconsistent.

 

Margaret M. gave our service a 5 star review on 3/16/2023

2017 Subaru Forester CRM Mitchell1 2023-03-17T22:01:25+00:00

2011 Toyota RAV4

CRM Mitchell1 2023-03-07T22:58:34+00:00

Mileage

188,966

Service Date

3/6/2023

Services Performed

• Attempted to start vehicle to recreate customer concern. Vehicle started right up with no issues. Attempted a few more times and had no issues with starting. Fuel level appears to be a bit low so perhaps vehicle was parked at an angle not allowing fuel pump to pull in fuel. Recommend keeping at least 1/4 of a tank of fuel to avoid issues in future and customer to return if issue persists with fuller tank.
• During vehicle inspection found: Priority one: 1 replace lower strut bolt on passenger side missing 2 perform alignment 3 replace front tires Priority two: 1 oil change 2 address diff leak 3 diag abs codes Inspection Findings – Oil Change & Filter: – Maint req light on recommend oil change Transmission fluid: – Trans fluid dark in color recommend service Shocks / Struts: – Found lower bolt on passenger strut to be missing nut, and was almost completely backed out. Recommend replacing entire bolt. Tire pressure & condition: – Front tires have little to know tread left. Recommend replacing Under vehicle fluid leaks: – Leak from what appears to be front diff. Recommend cleaning and adding dye to system By time and / or mileage. – Oil change

 

Jim C. gave our service a 5 star review on 3/6/2023

2011 Toyota RAV4 CRM Mitchell1 2023-03-07T22:58:34+00:00

2008 Subaru Outback

CRM Mitchell1 2023-03-07T22:57:51+00:00

Mileage

242,042

Service Date

3/1/2023

Services Performed

• General Inspection – Priority List – Priority one 1 recommended work order repairs 2 license plate bulb 3 replace missing exhaust bolt Priority two 1 diag all other codes Inspection Findings – SEL- Code list – Multiple codes in multiple modules. Recommend further diag of all codes not addressed in work order Oil Life % – Unknown Lights (Head, Brake, Turn) – License plate bulb out Engine Oil – Dark in color and barley showing on dip stick Exhaust System – Missing bolt in exhaust manifold connection to down pipe Under vehicle fluid leaks. Multiple fluid leaks – Valve covers, Oil pan, Lower coolant hose Trans cooler lines at radiator, VVT solenoids, Oil pressure sensor. By time and / or mileage. – Oil change
• See SEL line and general vehicle inspection for additional notes on noise.
• Replaced oil filter.
• drained and refilled with 4.4 quarts 5W30 synthetic blend, replaced oil filter, installed new sticker set for 3000 miles at 245,042, current odometer is at 242,042, verified oil level is full, during oil change found oil was extremely metallic, recommend to replace engine.
• SEL is most likely on due the lost of engine oil, causing issues with valvetrain system that relies on good clean oil pressure. See notes on oil change line.
• Recommending converting system back to factory and retest for any additional faults.

 

Jason H. gave our service a 5 star review on 3/6/2023

2008 Subaru Outback CRM Mitchell1 2023-03-07T22:57:51+00:00

2009 GMC Sierra

CRM Mitchell1 2023-03-04T22:59:41+00:00

Mileage

62,899

Service Date

3/3/2023

Services Performed

• Monitored live data and found throttle position data not matching. Performed function test and verified circuits and found erratic operation, recommending replacing throttle body assembly, along with updating software and retesting.
• Will need to have both key fobs present in order to program seat memory.
• General Inspection – Priority List – Priority One: 1. battery Priority Two: 1. windshield Inspection Findings – SEL- Code list – multiple codes, see work order Windshield / Glass – small chip in windshield recommend to repair Battery Condition – battery test came back bad recommend to replace battery, performed trickle charge overnight before software update, battery retested better, but still low.
• GM software subscription.
• Replaced throttle body assembly with new seal, see added line for Software update, performed idle relearn, cleared codes and road tested vehicle while motioning live data to verify repairs and no codes returned.
• Performed software update, cleared codes and road tested vehicle to verify operation.

 

Randy W. gave our service a 5 star review on 3/3/2023

2009 GMC Sierra CRM Mitchell1 2023-03-04T22:59:41+00:00

2012 RAM Pickup

CRM Mitchell1 2023-03-03T22:58:48+00:00

Mileage

184,388

Service Date

3/1/2023

Services Performed

• During general inspection, confirmed passenger CV shaft is damaged and needs to be replaced. Performed drive line/suyspension inspection and found lower ball joint nut is cross threaded and front differential bracket is broken off. Front differential assembly needs to be replaced to properly fix. Also discovered driver side CV shaft is also damaged. Found passenger side wheel speed sensor wire has been ripped from body side and harness has been rubbing against tire. Recommend replacing both front CV shafts, front differential, passenger side lower ball joint, ABS wheel speed sensor and pigtail.
• During vehicle inspection found:
• Removed & replaced front axle (front differential) assembly along with R&R both cv axles. See added lines for additional repairs. Road tested to verify repairs.
• Removed & replaced lower passenger ball joint. Road tested to verify repairs.
• Removed & replaced passenger front wheel speed sensor and pigtail. Road tested to verify repairs.
• Replace battery
• Road test vehicle. Check all suspension and steering parts for wear. Check tire pressure and condition. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. ( Does not include additional caster/ camber kits to perform adjustments.)

 

Emily L. gave our service a 5 star review on 3/2/2023

2012 RAM Pickup CRM Mitchell1 2023-03-03T22:58:48+00:00

2008 Subaru Outback

CRM Mitchell1 2023-02-24T23:00:13+00:00

Mileage

145,729

Service Date

2/23/2023

Services Performed

• General Inspection – Priority List – Priority One: 1. brake flush, 2. transmission flush, 3. clear codes Priority Two: 1. air filter, 2. bulbs,3. windshield Inspection Findings – SEL- Code list- multiple codes recommend to clear codes and reevaluate Windshield / Glass – windshield is cracked recommend to replace Lights (Head, Brake, Turn) – passenger side brake light and third brake light is out recommend to replace bulbs and recheck Brake Fluid – brake fluid test came back bad recommend brake flush Power Steering Fluid – looks like power steering pump has some seepage on it, recommend to keep an eye on Air Filter – air filter is dirty recommend to replace Transmission fluid – transmission fluid is a little discolored recommend transmission flush Driveline (Axles / CV Shafts) – passenger inner CV boot is starting to seep recommend to keep an eye on Exhaust System – found broke clamp is rattling on exhaust, suspecting this is customers complaint, going to cut clamp off
• Performed idle test and verified rattling noise on acceleration. Raised vehicle to inspect, found broken exhaust heat shield clamp and found an installed hose clamp in its place. Removed hanging exhaust clamp and road tested vehicle. Verified rattling noise is gone but slight growling noise noted during vehicle road test. Raised vehicle again and found exhaust muffler compacted with ice, removed ice and re tested verifying a reduction in growling noise. Advise customer to return if noise returns or continues, would recommend inspecting again on a day that is clearer.

 

Dominique -Dom C. gave our service a 5 star review on 2/23/2023

2008 Subaru Outback CRM Mitchell1 2023-02-24T23:00:13+00:00

2013 Ford F-150

CRM Mitchell1 2023-02-23T23:01:52+00:00

Mileage

194,427

Service Date

2/22/2023

Services Performed

• General Inspection: PRIORITY ONE: 1. battery, 2. battery terminal service, 3. clear codes, oil dye test. PRIORITY TWO: 1. air filter, 2. bulb CEL- Code list: multiple codes recommend to clear codes and reevaluate. Lights (Head, Brake, Turn): driver fog lamp is out recommend to replace bulb and recheck. Engine Oil: oil leak, recommend to clean and perform dye test. Air Filter: air filter is a little dirty recommend to replace at next service. Battery Condition: battery test came back bad recommend to replace battery. Cables / Connections: corrosion on negative terminal recommend battery terminal service.
• Removed, cleaned/lubed and inspected all four wheel braking components. Inspected entire system for leaks. Going to service all pads and sliders, while pulling vehicle out, had extremely soft brake pedal, found master cylinder rear seal blew out, recommend to replace master cylinder and brake booster.
• After oil change: drained and refilled with 6 quarts 5W30 full synthetic and a can of moa, replaced oil filter, new sticker set for 5000 miles at 199,427, current odometer is at 194,427, verified oil level is full, oil maintenance was reset.
• removed and replaced brake booster and master cylinder, bled brake system with dot 4 lv fluid. road tested 10 miles confirming repair
• Removed and replaced power brake booster and brake master cylinder, bled brake system with dot 4 low viscosity brake fluid, road tested 10 miles confirming repair.
• removed and replaced battery and performed battery terminal service confirming charging system is operational.

 

Charlie C. gave our service a 5 star review on 2/22/2023

2013 Ford F-150 CRM Mitchell1 2023-02-23T23:01:52+00:00

2015 RAM 1500

CRM Mitchell1 2023-02-22T22:59:58+00:00

Mileage

142,198

Service Date

2/21/2023

Services Performed

• Verified transmission shifts hard between 1st and 2nd gear, has a little harsh engagement at times in transfer case. Describe testing performed: scanned vehicle and had no codes, found transmission fluid is dark, found tsb for transmission hard shifting, also found transfer case fluid is a little dark. Explain repair recommendation: recommend to drop transmission pan and inspect, then if fluid is ok, to perform software update to tcm. Also recommend to service transfer case.
• General Inspection: Priority One: 1. see work order, 2. clear codes Priority Two: 1. air filter, 2. bulbs SEL- Code list: multiple codes recommend to clear codes and reevaluate. Lights (Head, Brake, Turn): passenger license plate light is out recommend to replace bulb and recheck. Air Filter: air filter is dirty, looks like rodent has gotten in, recommend to replace air filter. Transmission fluid: transmission fluid is pretty dark and on test drive vehicle shifted hard down from 2-1, recommend to drop transmission and inspect. Transfer Case fluid: transfer case fluid is pretty dark, recommend to drain and refill.
• Removed transmission pan to inspect for internal damages, upon transmission pan removal, found an excessive amount of metallic debris in fluid.
• Final Tech Notes and Checklist: t case service. Repairs performed: drained and refilled t case with Mopar t case fluid.
• Final notes on repairs performed: removed transmission assembly. using BG transmission flush machine flushed out lines and coolers confirming no contamination and Flow restriction. Installed transmission and performed transmission software update to ECU and TCM. perform transmission quick learn. topped off coolant system.
• TRANSMISSION OIL COOLER – Remove & Replace – 8 Spd Trans Auxiliary – [DOES NOT include Radiator integral type Oil Cooler.]
• Completed
• (Combination) – TRANSMISSION ASSEMBLY – Replace
• Software subscription.
• Software update completed after transmission installation. Road tested 10 miles confirming repair.

 

Phillip B. gave our service a 5 star review on 2/21/2023

2015 RAM 1500 CRM Mitchell1 2023-02-22T22:59:58+00:00

2009 Toyota 4Runner

CRM Mitchell1 2023-02-22T22:59:17+00:00

Mileage

166,920

Service Date

2/20/2023

Services Performed

• Concern: Have to consistently jump vehicle. How customers concern was verified: Had to jump battery. Parts and Labor needed for repairs: Recommend replacing battery and then performing alternator test. Final notes on repairs performed: Sent battery to be charge tested and had it returned as okay after charge. installed battery. Results of retesting after repair: Performed amp draw test on alternator with hood charge on battery and found that at idle alternator is putting out 25 amp. Under load alternator is putting out 148 amps performed battery starter and charging system voltage test and all tested good Performed draw test and found no draws. Let vehicle sit over weekend and vehicle started right up. Additional Recommendations / Follow up: No recommendations at this time.
• After oil change: Installed drain plug. Removed and replaced filter. Filled engine with oil to factory specs. With one can of BG MOA. confirmed no leaks and oil level is correct stickered vehicle for 3000 miles.
• General Inspection: PRIORITY ONE: 1 all recommended repairs 2 oil change PRIORIY TWO: 1 replace rear shocks Oil Life %: Oil change 100 miles overdue. Engine Oil: Overdue for oil change. Recommend service. Battery Condition: Battery completely dead. Will not turn on tester. Will charge while performing I got rest of general and reinspected Attempted to charge battery. Charger indicates battery is bad. Shocks / Struts: Rear shocks blown. Recommend replacing. By time and / or mileage: Oil change. 165k maint recommends to replace both diff fluids. Both are good at this time.

 

Mary Sue H. gave our service a 5 star review on 2/21/2023

2009 Toyota 4Runner CRM Mitchell1 2023-02-22T22:59:17+00:00